p77 Privacy Policy

p77 (referred to in this Privacy Policy as "p77," "we," "us," or "our") operates the online gaming platform accessible at p77.one. p77 is the data controller responsible for the personal information collected from players and visitors who access the platform.

This Privacy Policy applies to all personal data collected through the p77 website, mobile platform, customer support channels, and any other services offered under the p77 brand. It applies to all registered players and visitors based in the Philippines and elsewhere.

p77 collects personal data from you in several ways — directly when you register or interact with the platform, automatically as you use our services, and from third parties where permitted by law. The categories of data we collect include:

p77 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required for responsible gaming assessments or as mandated by applicable law.

p77 uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and administer your p77 player account, including processing your registration, verifying your identity, and managing your account settings.
• Service delivery: To provide you with access to p77 games, process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank, and deliver the full range of p77 platform features.
• KYC and compliance: To verify your age (21+ requirement), identity, and source of funds in accordance with applicable Philippine anti-money laundering and gaming regulations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, cheating, and other prohibited conduct on the p77 platform.
• Responsible gaming: To monitor gaming behaviour, identify signs of problem gambling, and administer responsible gaming tools such as deposit limits, cool-off periods, and self-exclusion.
• Customer support: To respond to your enquiries, resolve complaints, and provide technical assistance.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have opted in to receive such communications.
• Platform improvement: To analyse usage patterns, conduct research, and improve the p77 platform, games, and user experience.
• Legal obligations: To comply with applicable Philippine laws, regulatory requirements, and court orders.

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, p77 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the p77 Terms & Conditions, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering regulations, gaming regulations, and tax obligations.
• Legitimate interests: Processing carried out for p77's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications and certain non-essential cookies. You may withdraw consent at any time.
• Vital interests: In limited circumstances, processing may be necessary to protect your vital interests or those of another person, such as in responsible gaming interventions.

p77 does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers require certain data to process your deposits and withdrawals securely.
• Identity verification providers: Third-party KYC and age verification services that assist p77 in confirming player identity and age eligibility.
• Game software providers: Licensed game developers and content providers whose games are hosted on the p77 platform may receive limited technical data necessary for game delivery.
• IT and infrastructure providers: Cloud hosting, cybersecurity, and technical support providers who process data on p77's behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Philippine government agencies, regulators, and law enforcement bodies where disclosure is required by law, court order, or regulatory directive.
• Anti-fraud and AML services: Third-party services that assist p77 in detecting and preventing fraud, money laundering, and other financial crimes.

All third-party service providers who process personal data on behalf of p77 are required to maintain appropriate technical and organisational security measures and to process data only in accordance with p77's instructions.

p77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use our services. The types of cookies we use include:

• Strictly necessary cookies: Essential for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, display options, and responsible gaming tool configurations to personalise your p77 experience.
• Analytics cookies: Help p77 understand how players navigate the platform, which games are most popular, and where technical issues occur. This data is aggregated and anonymised where possible.
• Marketing cookies: Used only with your consent to deliver relevant promotional content and measure the effectiveness of p77 marketing campaigns.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the p77 platform. For detailed information on the specific cookies used by p77, please refer to our Cookie Notice available on the platform.

p77 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. Our general retention periods are as follows:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations.
• KYC and identity documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Customer support records: Retained for three (3) years from the date of the interaction, unless a longer period is required for ongoing dispute resolution.
• Marketing data: Retained until you withdraw consent or opt out of marketing communications, after which it is deleted or anonymised promptly.
• Technical and log data: Typically retained for twelve (12) months for security and fraud prevention purposes.

When personal data is no longer required, p77 will securely delete or anonymise it in accordance with our data disposal procedures.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by p77:

To exercise any of these rights, please contact the p77 support team. p77 will respond to all data rights requests within thirty (30) days. In complex cases, this period may be extended by a further thirty (30) days, with prior notification to you.

p77 may need to verify your identity before processing a data rights request to ensure that personal data is not disclosed to an unauthorised person.

p77 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration, including:

• SSL/TLS encryption: All data transmitted between your device and the p77 platform is encrypted using industry-standard 256-bit SSL/TLS protocols.
• Access controls: Access to personal data is restricted to authorised p77 personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Secure infrastructure: p77 servers are hosted in secure data centres with physical access controls, redundant systems, and regular security audits.
• Password security: Player passwords are stored using strong one-way hashing algorithms. p77 staff cannot view your password in plain text.
• Fraud monitoring: p77 employs automated and manual monitoring systems to detect suspicious account activity and potential data breaches in real time.
• Regular security reviews: p77 conducts periodic security assessments and penetration testing to identify and address potential vulnerabilities.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, p77 will notify the National Privacy Commission of the Philippines and affected players in accordance with the requirements of the Data Privacy Act of 2012.

p77 is strictly an adult gaming platform. The minimum age to register and use p77 is 21 years, in accordance with Philippine law governing casino-style gambling.

p77 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

p77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page.
• Notify registered players via email or an in-platform notification prior to the changes taking effect.
• Where required by law, seek your renewed consent for any new processing activities.

We encourage you to review this Privacy Policy periodically to stay informed about how p77 protects your personal data. Your continued use of the p77 platform following the effective date of any changes constitutes your acknowledgement of the updated policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way p77 handles your personal data, please get in touch with our team:

• Email: [email protected]
• Live Chat: Available 24/7 directly on the p77 platform
• Response Time: p77 aims to respond to all privacy-related enquiries within 48 hours

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that p77 has not handled your personal data in accordance with the Data Privacy Act of 2012. Details on how to file a complaint are available on the National Privacy Commission's official website.

For more information about your rights and our platform policies, visit our Terms & Conditions, Responsible Gaming, or FAQ pages.